“We are investigating but it is not yet clear when this video was recorded as we did not receive reports of any such incident,” PIA spokesperson Mashood Tajwar said while speaking to media.
“We are trying to identify the crew visible in the video to determine the flight number,” he added.
Further, the PIA spokesperson assured that those responsible will be held accountable.
In the video, passengers, including a woman holding an infant, can be seen gathered at the front of the airplane and demanding the cabin crew to open the doors to let fresh air in.
The woman can be heard pleading for help as she complains that her infant was facing difficulty breathing. The passengers repeatedly demand that the crew open the doors but to no avail.
According to reports, passengers were seated inside the plane with air conditioners switched off and made to wait for over two hours before the flight took off.
The flight was reportedly headed to Islamabad from Paris.
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